1. Introduction

Welcome to Tenbyte. These Terms of Use (“Terms”) govern your access to and use of the tenbyte.io website and any related online platforms, services, resources, or content made available by Tenbyte (collectively, the “Site”).

By accessing or using the Site, you acknowledge and agree to be bound by these Terms. If you do not agree, you must immediately discontinue use of the Site.

Tenbyte reserves the right to revise, update, or modify these Terms at its discretion. Changes will be posted on this page with a revised effective date. Continued use of the Site following such changes constitutes acceptance of the updated Terms.

2. Privacy and Data Use

Your use of the Site is governed by the Tenbyte Privacy Policy, which explains how we collect, process, and safeguard personal information.
By using the Site, you consent to the practices described in the Privacy Policy.

Tenbyte may process and store information in Malaysia, Bangladesh, or other jurisdictions where it operates. We ensure that all cross-border data transfers comply with applicable data protection laws including Malaysia’s Personal Data Protection Act (PDPA), the EU General Data Protection Regulation (GDPR), and other international standards through appropriate legal and technical safeguards.

3. Ownership and Intellectual Property

All content and materials on the Site, including but not limited to text, graphics, software, documents, audio-visual materials, trademarks, service marks, interface elements, and other proprietary assets (“Content”), are owned or licensed by Tenbyte and protected by applicable intellectual property and international treaty laws.

You are permitted to access and view Content solely for personal or internal business use. Any reproduction, modification, distribution, reverse engineering, public display, or commercial exploitation of Content without prior written consent from Tenbyte is strictly prohibited.

4. Digital Resources and Media

Tenbyte may make guides, APIs, case studies, documentation, marketing content, code samples, media, or technical resources available (“Digital Content”). Digital Content is provided for informational and operational purposes only.

You may not copy, alter, redistribute, extract, republish, exploit, or create derivative works from Digital Content except where expressly authorized in writing.

5. Account Registration and Responsibility

Access to certain features may require account creation. You are responsible for maintaining the confidentiality of login credentials and for all activities conducted through your account.

You agree to provide accurate and complete information and to promptly update any changes. Any unauthorized access or suspected breach must be reported to Tenbyte immediately. Tenbyte reserves the right to suspend or terminate accounts that violate these Terms or security standards.

6. Acceptable Use and Security Compliance

You may not use the Site in any manner that:

Impairs or disrupts network operations, service integrity, or system performance

Attempts to access, probe, or interfere with systems, security controls, or data

Introduces malicious software, exploits, automated scraping, or fraudulent activity

Violates applicable laws, regulations, or rights of third parties

Tenbyte reserves the right to investigate suspected misuse and enforce its rights through technical, administrative, or legal measures.

7. User Submissions and Feedback

Any feedback, suggestions, comments, or materials you voluntarily provide to Tenbyte (“User Submissions”) are considered non-confidential unless expressly stated otherwise in writing.

By submitting User Submissions, you grant Tenbyte a non-exclusive, worldwide, royalty-free, and perpetual license to use, reproduce, and modify such materials solely for internal business and service improvement purposes.
This license does not transfer ownership of your intellectual property.

If you submit proprietary, confidential, or third-party materials, you must ensure you have all necessary rights to do so, and Tenbyte will handle such materials under applicable confidentiality obligations if agreed in writing.

8. Third-Party Links and Resources

The Site may reference or link to external websites or resources. Tenbyte does not endorse and is not responsible for the content, services, or policies of any third-party platforms. Access to such resources is at your own risk.

9. Indemnification

You agree to defend, indemnify, and hold harmless Tenbyte, its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or unauthorized use of the Site.

10. Disclaimer of Warranties

The Site and Content are provided “as is” and “as available,” without warranty of any kind. Tenbyte expressly disclaims all implied warranties, including fitness for a particular purpose, merchantability, accuracy, or non-infringement.

Tenbyte does not warrant uninterrupted, error-free, or secure operation of the Site, nor that Content will be free from defects, viruses, or vulnerabilities.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Tenbyte and its affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages including but not limited to loss of business, revenue, data, or goodwill arising from your use of or inability to use the Site.

In no event shall Tenbyte’s total aggregate liability exceed one hundred U.S. dollars (USD $100), or the amount you have paid to Tenbyte in the preceding twelve (12) months, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain liabilities or warranties; in such cases, these limitations apply only to the extent permitted by law.

12. Suspension and Termination

Tenbyte may suspend or terminate access to the Site or your account if necessary for security, legal, or operational reasons, or in the event of a violation of these Terms.

Except in urgent circumstances, Tenbyte will provide reasonable notice or explanation before such suspension or termination.
You may discontinue your use of the Site at any time by deactivating your account or ceasing access.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms shall be settled through good-faith negotiation.
If unresolved within thirty (30) days, the dispute shall be submitted to binding arbitration in Kuala Lumpur, Malaysia, in accordance with the Asian International Arbitration Centre (AIAC) rules.
The arbitration shall be conducted in English, and the arbitral award shall be final and binding on both parties.

14. Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement governing use of the Site and supersede all prior or contemporaneous understandings or agreements regarding its subject matter.

Contact Information

For inquiries, legal notices, or privacy concerns, you may contact:

Headquarters (Malaysia)
Office Suite 26, Level 33, Ilham Tower,
No. 8, Jalan Binjai, 50450 Kuala Lumpur

Operations (Bangladesh)
House 45 (A5), Road 14/3, Block G,
Niketan, Gulshan-1, Dhaka-1212

Email: contact@tenbyte.io